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Diploma of Community Services

CHC52021

Government Subsidies | looking for government subsidies for this program?

Course Description

Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

We’ll help you cultivate a culture of learning

Job roles and titles vary across different industry sectors. Occupational titles may include:

  • Family support worker
  • Case manager
  • Welfare worker
  • Community services worker
  • Social housing coordinator
  • Case Coordinator
  • Support Facilitator

Start your course enrolment today.

Diploma of Community Services is delivered via DP Learning@Home model, offering the opportunity to study your way

  • Rolling intake, start anytime!
  • Training Materials offered using electronic based delivery,
  • Trainers/Assessors being available to support you through email and/or telephone contact.
  • 20 units of competency
  • The opportunity to attend weekly trainer-led study support sessions via Zoom for the duration of your course
  • Workplace logbook of at least 200 hours
  • Self-paced (up to 12 months to complete)

RPL

  • If you consider yourself to already have the knowledge and skills for the qualification, any person currently working in the industry has the opportunity to apply for Recognition of Prior Learning (RPL) assessment only pathway.
  • You will be required to successfully demonstrate that you have acquired the required knowledge and skills specified in the training package through formal, non-formal and informal learning. To demonstrate your knowledge and skills assessed via the RPL process, please take our skill assessment below and select RPL on your enrolment form.

Take a 60 sec Skill Assessment Check Now to determine your eligibility for RPL.

This course is delivered via our DP Learning@Home Program , offering a mixture

  • self-paced
  • online
  • blended
  • on-the-job
  • block or day release for apprentices
  • a combination of the above

This course is delivered online Nationally.

Class-based or practical training may be delivered at the locations below.

DP Training Campus

  • Brisbane – 162 Abbotsford Road, Bowen Hills QLD 4006
  • Gold Coast – Level 3, Unit 7, 52 Davenport Street, Southport QLD 4215

Other training and meeting rooms

  • Adelaide – 97 Pirie Street, Adelaide, SA 5000
  • Sydney – Level 17, Angel Place, 123 Pitt St, Sydney NSW 2000
  • Melbourne – Level 10, 440 Collins Street, Melbourne VIC 3000

The target learners and entry requirements for this course must:

  • be over 18 years of age, and no longer attending secondary school
  • undertake Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
  • ability to undertake vocational placement, which includes manual handling tasks
  • have technological skills to undertake computer/online work and have access to a computer and software with the following minimum specifications
  • Obtain security clearances*
  • Adobe Acrobat Reader/Adobe Flash Player and up to date internet browser

*Security Clearances: Some qualifications require a security clearance (e.g., police check, valid blue card and/or yellow card) in order for the student to be eligible to undertake practical and/or vocational placement. Additionally, individual host organisations may have different requirements regarding vaccinations. Please discuss these with our Administration Team during the enrolment process and/or refer to the DP Training website for more information. Please note there are mandatory vaccination requirements within each state and it is up to the student to ensure they are complying with their own state, territory legislation and workplace organisation policies and procedures.

  • Please be advised the following documents will be required to be submitted with your enrolment:

    • Proof of ID: Colour copy of Passport or Driver’s Licence.
    • Unique Student Identification Number (USI)
    • Colour copy of Certificates and Statement Results for any previously attained or partially completed qualifications completed in or recognised in Australia If you do not hold a USI Number or have forgotten your USI Number, please visit the link provided below: https://www.usi.gov.au/students/create-usi
    • Course Fee – $4650
    • RPL assessment – total assessment fee $1500, then if applicable , $100 per unit of gap training capped at 10 units

    A $250 deposit is required prior to commencing training and assessment, with weekly, fortnightly and monthly payment plans to pay the remaining fees.

    Check your State Funding here

  • Diploma of Community Services is made up of 20 units of competency (12 core, 8 elective) which reflect the needs of industry.

    Core Units

    Unit CodeUnit Name
    CHCCCS004Assess co-existing needs
    CHCCCS007Develop and implement service programs
    CHCCCS019Recognise and respond to crisis situations
    CHCCSM013Facilitate and review case management
    CHCDEV005Analyse impacts of sociological factors on people in community work and services
    CHCDFV001Recognise and respond appropriately to domestic and family violence
    CHCDIV001Work with diverse people
    CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
    CHCLEG003Manage legal and ethical compliance
    CHCMGT005Facilitate workplace debriefing and support processes
    CHCPRP003Reflect on and improve own professional practice
    HLTWHS003Maintain work health and safety

    Elective Units

    Unit CodeUnit Name
    CHCMHS011Assess and promote social, emotional and physical wellbeing
    CHCAOD004Assess needs of clients with alcohol and other drugs issues
    CHCCOM005Communicate and work in health or community services
    BSBPEF401Manage personal health and wellbeing
    CHCPRP005Engage with health professionals and the health system
    CHCPRP001Develop and maintain networks and collaborative partnerships
    CHCMHS001Work with people with mental health issues
    CHCDIS012Support community participation and social inclusion
    To receive an award for this qualification Students are required to complete all units listed above as competent within a period of 12 months.

You may be eligible for funding based on the state of your residence and other eligibility criteria.