Case Management Skill Set

CHCSS00073

Government Subsidies | looking for government subsidies for this program?

Course Description

This skill set reflects the skills requirements for case management work in the health or community sector. This Case Management skill set is suitable for those seeking to up skill toward the role of a coordinator or case manager or to improve knowledge and skills for those already holding this position.

This skill set is to support those who already hold a Certificate III Qualification in this sector and who are existing workers in the field to expand their skills and knowledge to provide case management within a variety of settings, including Community Services, NDIS, and Home Care.

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Occupational titles for existing workers may include:

  • Case Manager
  • Coordinator
  • Team Leader
  • Disability Support Worker
  • Client Liaison Officer
  • Youth Worker

Start your course enrolment today.

Our program offers all learning and assessment materials to undertake the Distance Education Theory and Practical skills demonstrations in the workplace, with the addition of simulations. The course delivery includes:

  • Online delivery for 4 units of competency
  • Trainers/Assessors being available Monday – Friday between 8:30am – 4:30pm through email and/or telephone
  • Practical skills demonstration in the workplace and/or simulated practical sessions
  • Self-paced (up to 6 months to complete)
  • Enrol anytime, start anytime!

DP Training accepts and provides credit transfers to learners who have authenticated and verified VET transcripts and AQF certification documentation issued by another Registered Training Organisation.

This Skill Set is delivered online Nationally.

Class-based or practical training may be delivered at the locations below.

DP Training Campus

  • Brisbane – 162 Abbotsford Road, Bowen Hills QLD 4006
  • Gold Coast –Level 3, Unit 7, 52 Davenport Street, Southport QLD 4215

Other training and meeting rooms

  • Adelaide – 97 Pirie Street, Adelaide, SA 5000
  • Sydney – Level 17, Angel Place, 123 Pitt St, Sydney NSW 2000
  • Melbourne – Level 10, 440 Collins Street, Melbourne VIC 3000

This skill set is to support those that already hold a Certificate lll Qualification in this sector and who are an existing worker in the field to expand their skills and knowledge to provide case management within a variety of settings including Community Services, NDIS, Home Care.

In addition, the target learner must:

  • be over 15 years of age, who have finished or left secondary school
  • undertake a Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
  • have technological skills to undertake computer/online work and have
  • access to a computer and software with the following minimum specifications
  • Microsoft Windows XP, or later, or Mac OS X or above; Microsoft Office or equivalent and Adobe Acrobat Reader/Adobe Flash Player and up to date internet browser
  • Please be advised the following documents will be required to be submitted with your enrolment:

    • Proof of ID: Colour copy of Passport or Driver’s Licence.
    • Unique Student Identification Number (USI)
    • Colour copy of Certificates and Statement Results for any previously attained or partially completed qualifications completed in or recognised in Australia.
    • Evidence of current employment in the sector (payslip or employment contract).
    • Evidence of Certificate III in Individual Support (or superseded qualification).

    If you do not hold a USI Number or have forgotten your USI Number, please visit the link provided below: https://www.usi.gov.au/students/create-usi

  • Fee For Service

    • A Full Fee paying student – total course fee $960

    To commence, a $250 deposit is required prior to commencing training and assessment, with weekly, fortnightly and monthly payment plans to pay the remaining fees.

  • In order to gain the Skill Set, 4 units of competency must be completed for this qualification.

    Unit CodeUnit Name
    CHCCSM004Coordinate complex case requirements
    CHCCCM005Develop, facilitate and review all aspects of case management
    CHCCCS004Assess co-exiting needs
    CHCCCSM006Provide case management supervision
    # To receive an award for this skill set, Students are required to complete all units listed above as competent within a period of 6 months.

You may be eligible for funding based on the state of your residence and other eligibility criteria.