This skill set reflects the skill requirements for supporting the development of quality outcomes for organisations and to lead change and continuous improvement processes.

This skill set is for workers with existing experience or qualifications in community services or health sector roles seeking to

• broaden their skills in industry.
• looking to work in a team leader role
• Support the implementation of organisational change
• Provide feedback to senior managers regarding current policy and procedure

This skill set has been endorsed by industry as suitable for individuals who:

• hold a qualification at Certificate III level or higher in related field

Start your course enrolment today.

This course is delivered via DP Learnign@Home model, offering the opportunity to study your way

• Training Materials offered using electronic based delivery,
• Trainers/Assessors being available to support you through email and/or telephone contact.
• 4 units of competency
• Office/business workplace access, for students whom do not have access to office/business workplace, DP training offers business/office classroom simulated environment at DP training locations
• The opportunity to participate trainer-led study support sessions every Wednesday (9:00am – 12:00pm) for the duration of your course
• Self-paced (up to 12 months to complete)
• Rolling intake, start anytime!

This course is delivered via our DP Learning@Home Program , offering a mixture

• self-paced
• online
• blended
• on-the-job
• block or day release for apprentices
• a combination of the above

This course is delivered nationally.

The target learners and entry requirements for this course must:

• Hold a qualification at Certificate III level or higher in related field or have skills equivalent to the qualification requirement validated through a recognition of prior learning process
• Require formal training and assessment in this Skill Set as per their organisation’s guidelines or employment requirements.
• be over 15 years of age, who have finished or left secondary school
• undertake a Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
• have technological skills to undertake computer/online work and have
• access to a computer and software with the following minimum specifications
• Microsoft Windows XP, or later, or Mac OS X or above; Microsoft Office or equivalent and Adobe Acrobat Reader/Adobe Flash Player and up to date internet browser

• Fee For Service – $960

• In order to gain the Skill Set, 4 units of competency must be completed for this qualification.

  Unit Code	Unit Name
  CHCMGT001	Develop, implement and review quality framework
  CHCLEG003	Manage legal and ethical compliance
  BSBMGT608	Manage innovation and continuous improvement
  BSBINN601	Lead and manage organisational change

  Students will be provided with all the Student training and assessment materials for each unit of competency required to complete the course